Background Overview
Business systems analyst with 10 years of project management, requirements gathering, and web
applications design and development experience in the financial, government, and consumer goods
sectors. Gained through employment in software quality assurance with the Federal Government
(HRDC), as a technical analyst with the Export Development Corporation (EDC), the acting technical
director at Cossette Interactive West (Cossette Communications Group), and managing a contract online
consultancy company (Nexus Group Inc.) for over 8 years.
Business Skills
Developed effective working relationships with cross-functional groups within client organizations and
managed technical employees to assist in project delivery of complex technical and marketing
assignments. Identified improvement opportunities within client organizations by taking specific
responsibility for the implementation of agreed upon technical initiatives by understanding clients'
business and technical environments. Successful at working with stakeholders to formulate technical
strategies and build business cases to gain senior management approval through clearly defined
proposals and presentations.
Specific Results
Educated through a combination of computer science and management information systems (commerce)
along with project management training and work and study experience internationally. Delivered
completed projects which have resulted in significant client gains including; reducing from 4 days to 5
minutes the approval of online insurance policy coverage for EDC, a 200% increase in hotel bookings
re-architecting Tourism BC's online reservation application, reducing customer surveys costs by $4000
and increasing response rates by 40% for Yves Veggie (Hains-Celestial), and automating lab test
equipment data gathering and analysis reporting through a 6 GB data warehouse with QuestAir Inc.
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 My resume is available for download here (PDF 35 KB).
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